Propane Service

Propane Information

Propane is a safe, clean-burning and efficient energy source. Wilco Fuels’ experience, customer service commitment, and quality products are your assurance of superior performance and delivery when and where you need it.

For Propane Emergency:
If a propane emergency occurs, please turn off the propane tank if safe to do so. Evacuate all occupants from the building. If an emergency arises, please call 800-598-6827 from an alternative safe location for immediate assistance. DO NOT turn ON or OFF any light switches, appliances, or electrical devices. DO NOT go back inside the building until instructed it is safe to do so.

Contact Information:
200 Industrial Way NE
Mount Angel, OR 97362
Office: 800-598-6827
Contact Us

Our Propane Service

No Contracts
As a farmer-owned cooperative, we are committed and confident in our service level, as a result, we don’t lock you into any contracts. As a value-based organization, we don’t feel a need to “lock-in” your business or charge expensive cancellation fees; we’d rather earn your business every day. Propane tanks leased from Wilco Fuels can only be filled by Wilco Fuels; however, our customers always have a choice to switch to another company at any time.

No Added Delivery Charges
You only pay the price per gallon. No hidden fees or surcharges like other companies may charge. We don’t have hazmat fees, fuel surcharges, etc. The only fee that may be assessed is a leak check in the event of an out-of-gas situation.

Earn Patronage
A benefit of being a cooperative is a portion of our profits are paid back to our farmer-owners. This patronage combines Wilco’s profitability and a percentage of a member’s purchases with Wilco; given back annually as cash patronage or equity to be revolved in future years as approved by Wilco’s Board of Directors. View membership qualifications here.

Local Service
With local storage outside Mt Angel and community knowledge and customer relationships throughout the Willamette Valley from Bulk Fuel delivery and Retail Farm Stores in most areas, we are familiar with the needs of the area and ready to provide the convenient service Wilco strives for.

 

 

For Propane Emergency:
If a propane emergency occurs, please turn off the propane tank if safe to do so. Evacuate all occupants from the building. If an emergency arises, please call 800-598-6827 from an alternative safe location for immediate assistance. DO NOT turn ON or OFF any light switches, appliances, or electrical devices. DO NOT go back inside the building until instructed it is safe to do so.

Propane Service

  • Are you interested in setting up propane service?
  • Do you need to schedule a propane tank safety check?
  • Do you need to have a propane appliance pilot relight?
  • Are you considering adding a propane-powered generator?

Give us a call at 800-598-6827 today. Wilco Fuels’ experience, customer service commitment, and quality products are your assurance of superior performance and delivery when and where you need it.

Cylinder Exchange/Purchase

Head to your local Wilco Store location to purchase or exchange your 20lb propane cylinder provided by Blue Rhino. Click here to view Wilco Store locations near you.

Propane Frequently Asked Questions

Any questions you have about your tank or propane service in general, visit Propane 101.

What are the Properties & Characteristics of Propane?

  • In its natural state, propane is an odorless and colorless gas.
  • A chemical odorant has been added to propane to give it a distinct smell.
  • Propane is stored as a liquid under pressure in tanks and cylinders.
  • In most residential applications, propane is used as a vapor.
  • If propane comes in contact with your skin, it can result in frost burns.
  • Concentrations of propane may cause flash fires or explosions.
  • Propane vapor is heavier than air, and it may collect initially at floor levels or in other low areas before it begins to dissipate; therefore, to check for the presence of propane, carefully smell all over a room, especially in low spots.
  • Even a slight gas odor may signal a serious propane gas leak, and you should take immediate action if you smell gas or suspect a leak.
  • Consult your propane dealer for detailed information about using propane safely.

How Do I Maintain My Propane System?

The propane system at your home or business should be installed, maintained and repaired only by qualified personnel. Call a qualified service technician to light or re-light pilot lights on your appliances.

  • DO NOT bleed gas lines into enclosed areas.
  • DO tie the propane to the nearest tree or other stationary structure to keep it from floating away during a flood situation.
  • DO NOT tamper with gas controls on your appliances.
  • DO NOT use appliances that have been flooded or have become wet, since the controls can be damaged or become rusty and malfunction, causing the safety feature built into the controls to permit a dangerous leak of propane; DO have wet or flooded appliances and controls serviced immediately.
  • DO NOT let your propane system run out of propane. If it happens, turn the gas valve off on the tank or cylinder and call your propane dealer.
  • DO have your propane system and all appliances periodically checked by a qualified service technician for proper operation and safety.

What Do I Do If I Smell a Leak?

  • DO get everyone out of the home and away from nearby areas.
  • DO NOT attempt to find the leak.
  • DO NOT attempt to repair your appliance or light your pilot light.
  • DO NOT turn on or off light switches inside the home.
  • DO NOT use a telephone inside the home or in nearby areas.
  • DO NOT light matches anywhere inside or near the home.
  • DO attempt to shut off the valves at the tank.
  • DO call both your propane supplier for help from a phone away from the home and nearby area.

What Can I Do To Practice Small Cylinder Safety?

  • Use only DOT approved cylinders that are in good condition.
  • When using a new cylinder for the first time, insist that your propane dealer purges the cylinder to remove air and moisture in the tank.
  • Propane will expand and contract depending on the temperature.
  • Cylinders should only be filled to 80% of capacity.
  • Propane is a flammable gas that has an odor added.
  • Know the odor of the gas. The odor is for leak detection.
  • Leaking propane may cause fires and explosions
  • Before lighting propane gas appliances, check all connections for tightness using a leak detection solution.
  • Be sure to read the manufacturer’s instructions before operating gas appliances.
  • Never use propane from a cylinder without a regulator.
  • Do not use matches or lighters to check for leaks.
  • Turn off the valves on the cylinder when not using.
  • Never store a cylinder indoors or in an enclosed vehicle
  • When transporting a cylinder, make sure that it is secured and in the upright position, so that the valves are in the vapor space.
  • Never smoke or have open flames near propane cylinders
  • When filling cylinders attached to your vehicle, be sure that all sources of ignition are shut off; this includes pilot lights and vehicle engines.
  • Call your propane dealer for more cylinder safety information.

Place your Order Online

Customers with existing credit accounts in good-standing can order online. If you are paying by cash, check or credit/debit card please call 800–598–6827 to place your order. Our office is open Monday through Friday from 8 a.m. to 5 p.m.

What to do if you are out of propane:
If you are an auto-fill [routed] customer and have run out of propane after-hours, please call our after-hours at 800–598–6827. After-hours deliveries are reserved for auto-fill customers only.

If you are a will-call customer and have run out of propane, please turn off your tank and call our office to arrange a delivery and propane tank safety check during regular business hours. Our office is open Monday through Friday from 8 a.m. to 5 p.m.

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