We have moved from a platform powered by High Radius (Radius One) to one powered by BillTrust. You will be receiving invoices and payment reminders from EInvoice Connect. Your payment options will remain the same, ACH and Credit Card. You will be able to pay invoices immediately, set up reoccurring or schedule future payments.

The new billing changes will be effective on 09/01/2026.

To log into the portal, you can navigate to the portal page via a link in your email, through the Pay My Bill link on wilco.coop, or by typing in the URL www.wilco.billtrust.com. Once there you will be asked to enter your customer or invoice number and enrollment token. You will then be asked to enter your full name,

email address, and create a username and password. You will set up a few security questions, accept the subscriber agreement and then “Sign Up”. Within a few minutes you will receive a confirmation email verifying your identity and wish to create the account. Once the account has been set up, you will login using the username and password you just created.

Note – The invoice format needed must exactly match the format that appears in your email from eInvoice Connect. (Examples: 722765-1, 237769-92 – DO NOT enter a hyphen). If you need assistance, please contact Customer Care at cc@wilco.coop or phone 503-845-6122 option 4.

You will receive an email notification when your invoices are available.

There will be no formal training. However, the Customer Care team is available to support you Monday through Friday from 8am to 5pm. We can be reached at 503-845-6122 option 4.

You can access the billing portal by clicking on the link in your email with your invoices, going to wilco.coop and clicking the Pay My Wilco Bill link or by going to www.wilco.billtrust.com.

The email will be sent to the contact on the account that has a valid email address. If you have more than one email address set up on the account, the emails will go to each email address. You can reach out to Customer Care at cc@wilco.coop to make changes.

Yes, multiple users can access the portal.

No, we are uploading our current invoices because they contain signatures.

You can pay online via credit card or ACH. EXCEPT transport fuel which can only be paid via ACH.

Online payment is not mandatory, but we encourage you to pay your invoices online.

You can pay via Credit Card or ACH. EXCEPT transport fuel which can only be paid via ACH.

The portal allows you to view and print any invoices.

You will receive an invoice from point of sale and can receive a print statement along with your electronic invoice, though we recommend you go paperless.

A new or current bill will be stored for viewing for one year.

Yes, the invoice will be attached to the email notification.

You’ll still be able to log into the portal to view, download, and pay your invoices if you receive a paper bill.

The files will be bundled together.

There are no special incentives to pay online. However, paying online is quicker, easier and avoids the delays of snail mail which can avoid late payment fees.